1. Who We Are – What You’re Signing Up For

Flow Experience offers high-quality windsurf coaching programs curated by professional athlete Florian Jung and his selected coaching team. Our coaching camps focus on performance, wave riding, mindset, and ocean safety. The camps take place at iconic locations like Cape Town, Morocco, Peru, and Denmark.

Important: Our services are coaching-only programs. We are not a tour operator. Travel, accommodation, or transportation services are not included, unless explicitly stated. You book and arrange your own travel and stay.

2. Legal Nature of the Services

These services are not considered package travel according to Directive (EU) 2015/2302. They are standalone coaching services. By booking, you confirm that you understand and accept this distinction.

All services are delivered under German law, via a sole proprietorship registered in Germany (see Legal Notice).

3. Scope of Application

These booking terms apply to all Flow Experience Camps booked via:
• www.florianjung.com
• Email correspondence via @florianjung.com
• Authorized partner platforms

The version of these terms valid at the time of booking applies. Updates may be made at any time.

4. Participant Requirements

By booking, you confirm that:
• You are at least 18 years old
• You can swim confidently in open ocean conditions
• You are in good physical and mental condition to participate in high-intensity ocean activities
• You are not affected by medical conditions (e.g. epilepsy, severe allergies, cardiovascular issues) that could pose a safety risk

If you're unsure, please contact us or consult a doctor before booking. We reserve the right to request a fitness-to-participate confirmation.

5. What’s Included – and What’s Not

5.1 Included (unless stated otherwise)
• Professional windsurf coaching and video feedback
• Group coaching sessions and safety theory
• Ocean preparation, breathwork, and mindset guidance
• Community experience with like-minded riders

5.2 Not Included
• Travel (flights, transfers)
• Accommodation and meals (unless explicitly offered)
• Equipment (boards, sails, wetsuits, etc.)
• Any kind of insurance
• Extra excursions or private coaching sessions

We’re happy to refer you to trusted local providers for rentals or accommodation upon request. We do not act as intermediary or booking agent for any third-party travel services.

6. Booking & Payment

6.1 Booking Confirmation
Your spot is confirmed once we receive full payment. Bank transfers must be completed within 12 days of reservation, otherwise your booking may be released.

6.2 Payment Methods
• Bank transfer (preferred)
• Credit or debit card via secure third-party provider
No payment data is stored by us. Third-party terms apply.

6.3 Invoicing
Invoices are issued in accordance with German and EU tax laws.
For digital services (e.g. online courses), VAT may apply depending on your country.
Please request invoices with full billing info at time of booking.

7. Prices & Currency

All prices are in Euros (€) and include applicable taxes, unless otherwise stated.
Prices may vary between locations and time periods due to logistics and venue costs.
The confirmed price at time of booking and payment is binding.

8. Cancellation & Refund Policy

We offer the following cancellation options:

Cancellation Timeframe    | Refund

More than 30 days before camp    | Full refund minus €50 admin fee
15–29 days before start    | 50% refund
14 days or less | No refund

Force Majeure: In case of unexpected travel restrictions, serious injury (with medical proof), or similar unforeseeable events, we review refund or credit options case-by-case.

Note: Participation is limited to small groups. Please understand that late cancellations affect the entire program.

9. Risk, Safety & Insurance

Participation is at your own risk. Windsurfing is a physically demanding, high-risk sport with inherent dangers. You confirm and accept that:
• You are responsible for your own safety
• You follow all instructions of the coaching staff
• You hold valid travel and accident insurance that covers water sports
• Flow Experience, its coaches, or partners are not liable for:
- Injuries or accidents (on or off the water)
- Loss, theft, or damage of your personal equipment
- Unfavorable weather or ocean conditions

We highly recommend a travel policy that covers:
- Cancellation
- Sports injury
- Delays and missed flights
- Equipment damage or loss

10. Program & Weather Adjustments

Ocean conditions vary. While we aim to deliver a full coaching experience, we may adapt schedules for safety reasons.

We reserve the right to:
- Change location or timing of sessions
- Offer land-based training if conditions are unsafe
- Cancel individual sessions if required

No refunds are issued for weather-related changes. Flexibility and flow are part of the experience.

11. Media, Photography & Rights

We often document the camps via photo and video.
By participating, you grant Flow Experience the right to use such media for:
- Website and social media
- Marketing and event promotion
- Press or partner reports

If you wish not to appear, please inform us before or at the beginning of the camp.

12. Data Privacy

Your personal data is collected only to organize your participation and is stored securely.
We never sell or share data without your consent, except where necessary for logistics (e.g. accommodation info).
Please read our full Privacy Policy for details.

13. Governing Law & Jurisdiction

These terms are governed by German law.
Legal disputes shall fall under the jurisdiction of the courts in Saarbrücken, Germany, unless another venue is required by law.

Questions? Special requests? Please contact us anytime.

Email: info@florianjung.com
Website: www.florianjung.com

Any questions?

We´re looking forward to help you!